FAQs

Why are our rentals more expensive than other rental companies? 

We are one of the only kosher-oriented companies with machines like this. Our cleaning and kosher processes are unmatched in this space.

Our high-quality professional-grade equipment is the same as you would find in commercial establishments which run 24 hours a day and have to be the highest quality.  Many of the less expensive equipment just isn’t designed to stay on for hours at a time and have a very high breakdown rate. 

So while you may be saving a little money, you certainly will be getting what you pay for in terms of quality.

Why must I place an order at least 10-12 days in advance?

We want to ensure that the specific items you request such as tube sizes and flavors are available in stock with our vendors it also leaves us enough time to make substitutions and leaves time for shipments to get to our warehouse. 

Can I reserve machines in advance?  

Yes. Our machines may be reserved as long as you send a 50% deposit.                                   

What is our cancelation policy? 

Any rental may be canceled up to 7 days before delivery.